Looking for a Smartwaiver Alternative? Why Sailia is the Best Choice

Smartwaiver is a capable digital waiver tool. It turns paper waivers into online forms, stores signed copies securely, and gives you a searchable record. If a standalone waiver system is all you need, it does that well.

For most activity businesses, though, a waiver is not a standalone thing. It belongs to a booking and a participant. The cleanest place for it to live is inside the booking flow, signed at the point of purchase and attached to the right person automatically. That is how Sailia handles it, so waivers are one less separate tool, one less subscription, and one less place your data lives apart from everything else.

At a Glance: Sailia compared to Smartwaiver

Waivers where they belong

In Sailia, the waiver is part of the booking. When a customer books, they sign as part of the flow, and the signed waiver is attached to that participant automatically. For group and family bookings, each participant can complete their own. On the day, check-in shows you instantly who has signed and who has not, because the waiver and the booking are the same record, not two systems you cross-check. If you need a customer to sign a waiver in person Sailia also has a kiosk mode.

One less tool to run

A standalone waiver tool means another subscription, another login, and the ongoing job of matching signed waivers back to the right bookings. Bringing waivers into Sailia removes all of that. There is nothing to reconcile, because the person who booked and the person who signed are already linked from the start.

The rest of the operation too

Because Sailia is a full platform, the same place that holds your waivers also runs bookings, payments, scheduling, customer data and marketing on one engine. Support is fast and human, available via in-app chat and phone during your working day. As Freddie Cardew-Smith puts it:

"Unlike other software companies, they always find a way to help."

The bottom line

Smartwaiver is a good standalone waiver tool. If you would rather your waivers were collected at the point of booking and tied to each participant automatically, with the rest of your operation in the same place, we would love to show you around.

Frequently asked questions

Does Sailia handle digital waivers like Smartwaiver? Yes, and it collects them at the point of booking, attached to the right participant automatically.

Can each person in a group sign their own? Yes. Per-participant waivers are supported for group and family bookings.

Are signed waivers stored and searchable? Yes, alongside the booking they belong to.

Can I see who has signed at check-in? Yes. Check-in shows signed and unsigned instantly, because the waiver and booking are one record.

What else does Sailia do? Bookings, payments, staffing, scheduling, CRM and marketing, all in one platform.

Customer Testimonials

"It's an amazing system that streamlines our whole business into one place, and the possibilities seem endless" - Duncan Freshwater, Managing Director

"Switching to Sailia has made all the difference for us. We've had our best year ever, bookings are up by around a third and our customers love how simple the booking flow is" - Rosie Clark, Owner

"We haven't found another booking system that lives up to what Sailia has done" - Hatty Morsley, Events and Pathway Officer

"This booking software is revolutionary. Just get it! All the features are so well thought out, the support is great, and it's so user-friendly for customers." - Tracey Boyne, Director