Tours Booking System & CRM
Everything you need to run scheduled and private tours, manage guides, and take bookings, all in one place.
The challenge
Tours are all about experiences, but running them often means spreadsheets, manual emails, and double-booked guides.
Common problems we hear:
Managing guides, vehicles, and tours in multiple locations
Keeping availability accurate across your website and OTAs
Private tours, groups, and scheduled departures all handled separately
Constant admin for confirmations, waivers, and last-minute changes
Seasonal pricing or discounts that take hours to update
How Sailia helps
Sailia was built for experience businesses so everything you do, from daily operations to customer communication, runs through one simple system.
Online & group bookings
Let guests book directly through your site. Handle group bookings, shared payments, and private tours easily.
Flexible pricing
Change prices for peak days, private hire, or group sizes in seconds, no developer needed.
Smart scheduling
Assign guides and vehicles automatically based on their availability, qualifications, or location.
Automated communication
Send instant confirmations, joining instructions, reminder texts, and post-tour feedback without lifting a finger.
Bulk tools
Reschedule, refund, or message entire groups at once, no more one-by-one changes.
Memberships & repeat customers
Track returning guests, store waivers, and link future bookings to customer profiles.
OTA integrations
Sync live availability with GetYourGuide, TripAdvisor, and Google Things to Do no need for data entry.
Automated accounting integration
Automatically sync payouts, revenue, fees, refunds, and taxes from Sailia into your accounting software. Quickbooks, Xero and FreeAgent integration with one click.
POS & on-site sales
Take walk-in bookings or sell extras on-site using the same dashboard.
Reporting & insights
View tour performance, guide utilisation, and sales in real time.
Why tour operators switch to Sailia
Save hours each week by automating admin and comms
Stop double-booking guides and vehicles
Manage private and public tours in one system
Scale easily across regions or activities
Offer a faster, more professional experience for guests
Sailia in action
Morning
A last-minute private booking comes in for six guests. Sailia allocates the right guide automatically, updates the schedule, and sends the group a confirmation email with meeting details, kit list, and weather forecast all without you touching a thing.
During the day
Guests get a friendly SMS reminder two hours before their tour starts, and your guide receives the full participant list, notes, and any dietary or accessibility info on their phone.
After the tour
Automated follow-ups go out asking for reviews, sharing photos, and offering a discount on their next booking. Repeat customers are tagged automatically, ready for your next marketing campaign.
End of the week
You open Sailia and see at a glance which tours performed best, which guides worked most hours, and how many guests booked again within 7 days.
Built for every type of operator
Whether you run guided walks, minibus tours, paddleboard trips, or cultural experiences, Sailia keeps your business organised.
You can:
Schedule guides and vehicles with full visibility
Offer flexible pricing for private, shared, or seasonal tours
Manage bookings, staff, and availability in one place
Automate all communication and follow-ups
Track growth with clear, live reporting
Simplify your operation
Join more than 150 locations.
