The Operating System for the experience economy
The all-in-one platform behind unforgettable experiences. Unify bookings, operations, and customer management into one dashboard.
4.9/5
Everything you need, all in one place
The all-in-one platform for your entire business. Bookings, staffing, payments, marketing, waivers, CRM, finances. Built and run by experience operators.
Don't just take it from us
Real results, optimised processes, and happier customers powered by Sailia. Sailia powers the commercial engine behind thousands of experiences worldwide.
Designed for Delight
We've packed Sailia with little details to make it feel effortless. Things you donโt ask for, but canโt live without once theyโre there.
Automated customer communications
Set it once, and Sailia keeps your customers engaged automatically. From thank-yous to reminders and reviews, every message lands right when it should, no extra work needed. Customise by product or location in seconds.
Smart Staffing & Management
Assigning staff shouldnโt be a spreadsheet puzzle. Sailia knows who's qualified and available in real-time, staffing every session in seconds. No more back-and-forth, just perfectly balanced schedules
Custom Pricing directly when taking a booking
Instantly adjust prices on the fly. Whether itโs discounts, add-ons, or bespoke rates, Sailia lets you tailor every booking without ever leaving the tab.
Send campaigns with our CRM
Turn your booking data into action. Create targeted email and SMS campaigns in seconds, reaching the right people with the right message, all without exporting a single list.
Industries
Sailia is built for experiences
Designed from the ground up for experience businesses, Sailia brings every tool you need into one package.
Testimonials
Whoโs using it
What is Sailia?
Sailia is the complete platform for experience-led businesses. From online bookings and payments to staffing, memberships, waivers and reporting. Sailia brings every part of your operation together in one connected system.
Who is Sailia for?
Whether you run a single-site activity centre, a multi-location experience brand, or an adventure park with millions of guests, Sailia scales to fit your business. Our customers include everything from sailing schools and climbing centres to ski schools, aquaparks, escape rooms and event venues.
How does Sailia help my business grow?
Sailia replaces multiple disconnected tools with one streamlined platform. With built-in upsells, smart discounting, memberships and automated communication, marketing tools, you can increase conversions, reduce admin, and make data-driven decisions that grow revenue.
Can I use Sailia with my existing website?
Yes. Sailia runs as your own branded booking portal, fully styled to match your brand. You can link it directly from your website, social channels, and marketing campaigns to give customers a consistent, seamless experience.
Does Sailia connect with OTAs and marketplaces?
Yes. Sailia integrates with leading OTAs, helping you reach new audiences while keeping your availability and pricing in sync. Every booking, whether direct or through a partner, flows into one central dashboard.
How long does it take to get started?
Most businesses are live within a week. Our onboarding team handles setup, data import, staff training and styling, so you can start taking bookings quickly and confidently.
How does Sailia handle payments and refunds?
Sailia integrates with multiple payment providers for secure, flexible payments, including cards, deposits, instalments, invoices and manual options. Refunds, floats and payouts are fully managed within the platform, giving you total financial visibility.
What languages does Sailia support?
Sailia supports English, Spanish, French, German, Welsh and Italian
Is Sailia secure and GDPR compliant?
Yes. Sailia uses encrypted AWS, GCP and Azure cloud infrastructure with full GDPR compliance, daily backups and strict access controls. You own your customer data, we just help you manage it safely.
Does Sailia work with accounting software e.g. Xero / QuickBooks?
Yes, Sailia supports seamless accounting integration with Xero, QuickBooks and FreeAgent. Booking and ticketing data automatically sync into your accounting system.
What makes Sailia different?
Sailia is built by people whoโve run experience businesses themselves. It's an everything you need in one platform to stop the mess of data and subscriptions. Itโs designed to be simple enough for small teams yet powerful enough for national operators, combining effortless usability with enterprise-grade performance and insights.
Do you have an API?
Yes. Sailia includes a fully documented API for bookings, availability, payments and operations. Explore the Developers page to see what you can build.
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