Sailia is the best Fareharbour alternative
The experience industry is evolving rapidly. Discover what’s transforming activity centres and what principles are sticking.
Read Time
5
min read
Posted on
Aug 25, 2025
Both Sailia and FareHarbor help you take online bookings, but they’re built from completely different eras of thinking.
FareHarbor is a traditional, sales-led platform. Powerful on paper but painfully complex in practice. Almost every change needs an account manager, pricing is opaque, and simple tasks are buried under menus or support tickets.
Sailia gives you the same core power with modern simplicity. Everything you need is right where you expect it. One clean system that runs bookings, staff, equipment, payments, memberships, and marketing all in one place.
At a glance
Sailia | FareHarbor | |
|---|---|---|
Platform focus | All-in-one operations + marketing | Legacy booking engine |
Product flexibility | Build complex products, courses, hires, memberships, and shop items | One basic ticket type per product |
Pricing control | Dynamic, bulk editable, discount & voucher tools | Static pricing, complex to adjust |
Ease of use | Self-serve; every edit in-app | Must contact account manager |
Marketing | Built-in email automation & segmentation | None – needs Mailchimp/Zapier |
Branding | Fully white-label, embedded checkout | FareHarbor-branded pages |
Support | Instant chat | Ticket queues & account reps |
Pricing model | Transparent 3.5–5 % tiers, next-day payouts, no OTA fees | 6% customer booking fee + 2% processing fee + 2% OTA fee |
Why centres switch
FareHarbor gives you power, but hides it behind a gatekeeper. Want to add a course, change pricing, or create a discount? You’ll need your account manager.
In Sailia, you just click. Update a full week of sessions, tweak pricing for a busy weekend, or launch a discount campaign, all in seconds. The OTC switched from FareHarbor for that reason and now manage everything in one simple place.
Products, pricing, and flexibility
FareHarbor’s ticket system is rigid: one product, one price, one structure. Complex courses, multi-day bookings, hire slots, and shop products simply don’t fit.
Sailia was built for your use case.
You can:
Create dynamic pricing based on quantity or time
Sell products, add-ons, and upsells alongside activities
Run multi-day courses and group bookings with total control
Offer discounts, vouchers, and bundles instantly
Multi location pricing just works
It’s the difference between working around your software and having your software work around you.
Marketing built in
FareHarbor stops at the booking confirmation.
Sailia keeps the conversation going.
Our built-in marketing tools let you:
Segment customers by what they’ve booked
Email everyone who bought a specific course or package
Automate follow-ups, reminders, and offers
Use drag-and-drop templates that match your brand
SMS included
It’s like having Mailchimp, without ever leaving your booking system.
The bottom line
FareHarbor helps you take bookings.
Sailia helps you run your whole business. Simply, transparently, and on your terms.
Simplify your operation
Join more than 150 locations.
