OTA Guide: Managing Tripadvisor, GetYourGuide, adventuro, and Google Things To Do

Your listings being available from multiple OTA sales channels shouldn't mean increased work. Sailia powers your OTA integrations from one dashboard, ensuring that your listings are easy to find, easy to book, and always show real-time availability. Let’s look at what an OTA is and which platforms Sailia integrates with.

What is an OTA?

An Online Travel Agency (OTA) is a web-based marketplace that allows consumers to research and book your products directly through a partner website.

Which OTA partners does Sailia have?

1. Tripadvisor (Viator)

As the global heavy-hitter of travel guidance, Tripadvisor (and its booking arm, Viator) is often the first stop for international travellers.

The Sailia integration with Tripadvisor allows you to sync your live inventory directly. This means your 'Sunset Kayak Tour' shows up with real-time availability both on your site and within Tripadvisor listings. When a booking is made, Sailia automatically syncs remaining availability in real time, creates a new customer profile in your CRM, triggers automated communications, and shares your digital waivers, all without you needing to log into the Tripadvisor dashboard.

2. GetYourGuide

GetYourGuide is a true powerhouse for in-destination bookings; these are travellers who have already arrived in their destination and are looking for something to do.

The Sailia integration ensures that your real-time availability is always accurate, meaning zero chance of double-bookings when these last-minute requests come in. Our smart staffing setup also ensures that your team is instantly notified of new bookings and any specific requirements the customers may have.

3. Adventuro

For specialist operators, think kitesurfing, mountain biking, or sailing schools, Adventuro is the gold standard for reaching a targeted, high-intent audience.

Sailia was built by activity centre operators, so this specialised activity booking is exactly what we were designed for. Our integration with Adventuro ensures that skill levels or technical requirements are captured during the booking process. From there, Sailia ensures the customer is assigned to the correct course with a qualified instructor and that all necessary kit (helmets, harnesses, lifejackets, etc.) is reserved. Digital waivers are signed in advance to reduce on-the-day admin, and customers are kept fully informed of pickup points or weather-related changes.

4. Google Things to Do

Google Things to Do places your activities directly into Google Search and Google Maps when someone searches for terms like 'boat rentals near me'.

Sailia feeds your live prices and availability directly to Google, allowing the opportunity to convert high-intent traffic into paying customers. From there, you can immediately funnel them into your automated communications sequence to ensure a professional first touchpoint.

The power of Sailia OTA Integrations

Without a central system like Sailia, achieving the increased reach these OTAs offers means hours of admin as you manually update listings across multiple dashboards.

Sailia handles this heavy lifting! If you have 10 spots on a boat and two sell through GetYourGuide, Sailia instantly tells the other OTAs and your own website that only eight remain, while simultaneously sending automated confirmations to those two buyers.

And once those customers are back on dry land, Sailia’s reporting and accounting integrations allows for easy reconciliation, while automated follow-ups are sent to ensure customer satisfaction and capture those all-important reviews.

Want to learn how Sailia can transform your daily operations?  Book a call with the team today!